frequently asked questions
Order Related
Yes you can buy on our website all the brands we sell, except for Alo Yoga. Please visit our showroom in Pluit to see Alo collection, or contact our Customer Happiness Staff for inquiries. Become a member and earn points for every purchase!
Our website is not set up to ship internationally. However, contact our Customer Happiness Staff and we will gladly help you to ship overseas.
ORDERS & SHIPPING
You should receive an email when you place an order and when your order has shipped. You can also login to your account and go to your order page to check the status of your order.
Depending on the status of your order, you may not be able to cancel it. Please contact us immediately at info@yogarepublik.com or send us a message on Whatsapp and we will help you the best we can. If we are unable to cancel your order, we can always walk you through our easy returns process.
We do not allow exchange once you have received your order, unless we send you the wrong item.
we do not allow return once you have received your order, unless we send you the wrong item.
Yes, you can contact us to add the item and complete payment.
You can only change the color/size of what you just ordered if your order has not been shipped.
Yes you can make a change to your billing or shipping address. Please contact us to make those changes.
PRODUCTS & INVENTORY
A lot of our products have seasonal colors and styles. Once they are sold, we might not get more. However, for the classic styles and sizes, please contact us if they are out of stock. We would be happy to check for you.
Please refer to our Size Guide for general measurements. If you still need assistance, please contact us for any additional help.
PROMOTIONS
Any running promotions on our website can be found on the top of our website. Or you can contact us to find out.
There will be a discount code box during the checkout process. Please type in the discount code in the box and press submit to activate the discount.
GIFT CARDS
You order a gift card just like any other products on our site. Select the amount and put it on your cart and check out as normal. All Gift Card purchases are final sale and non-refundable.
Your gift card comes with a code which you can enter during the checkout process.
Please contact us to check the balance of your gift card.
Drop Us A Line!
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